Change Management and Training

A practical change and enablement program that turns new tools into new ways of working, with measurable adoption and faster time to proficiency.

Make AI adoption real across teams

Schedule a change and training scoping call
Download the Enablement overview

AI creates value only when people use it well. We design change, communication, and training as part of delivery, so adoption is built in, not bolted on. Leaders see evidence of usage, quality, and safety, while teams gain confidence and capability.

Why This Matters

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Outcomes you can expect

  • Clear roles and behaviors for working with AI

  • Faster time to proficiency for priority roles

  • Consistent usage with policy and controls inside the workflow

  • Measurable improvements in lead time, quality, and predictability

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What We Deliver 

  • Change strategy and message map aligned to executive goals, risks, and benefits

  • Stakeholder and impact analysis with role-based adoption plans

  • Enablement plan with curriculum, quick references, and office hours

  • Champions network and community of practice for peer support

  • Communication kit emails, leader talking points, slides, and short videos

  • Adoption dashboards usage, proficiency, and support signals

  • Policy to practice prompts, do and do not examples, and approvals inside tools

Engagement Flow

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Discover and align, one to two weeks

Assess current behaviors, tools, and risk posture. Identify target roles, required skills, and adoption barriers. Align on success measures and cadence.

1

Design the program, two to three weeks

Define role-based outcomes, competencies, and learning paths. Build the change story, message map, and leader enablement. Plan measurement and feedback loops.

2

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Enable and Launch, two to four weeks

Deliver training and quick references. Stand up champion network, office hours, and help channels. Start dashboards for usage and proficiency.

3

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Reinforce and scale, ongoing

Iterate content based on real usage and support data. Hand off to internal owners. Expand to the next groups with lessons learned.

4

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Training That Sticks

  • Role based modules tailored for product, operations, risk, IT, and customer teams

  • Hands on labs with your tools, your data, and your controls

  • Job aids checklists, one pager, and prompt libraries

  • Micro learning short videos and exercises for busy schedules

  • Leader enablement decision guides, talking points, and review rhythms

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Sample curricula

  • Working with AI safely and effectively

  • Evaluating quality, cost, and latency

  • Retrieval over knowledge and prompt patterns

  • Change operations and support workflows

  • Measuring adoption and improving outcomes

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Metrics We Track

  • Adoption and active usage by role

  • Time to proficiency and satisfaction

  • Reduction in rework and support tickets

  • Objective completion and variance to plan

  • Evidence of control compliance

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Roles and Responsibilities

  • Executive sponsor communicates vision and removes blockers

  • Change lead coordinates the program and measurement

  • People leaders coach behaviors and reinforce decisions

  • Champions provide peer support and collect feedback

  • Risk and security partners validate guardrails and evidence

  • Our enablement team builds content and coaches on the job

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Formats and Options

  • Quick Start Enablement: four to six weeks for a single division

  • Enterprise Program: six to twelve weeks across multiple groups

  • Advisory Add on quarterly reviews of adoption, policy, and content

  • Pod Integration: pair with AI Infused Transformation Pods for delivery and capability transfer

Commercial terms can be aligned under MSA, SOW, and NDA.

FAQs

  • We instrument usage in the workflow and track proficiency with simple assessments and leader feedback.

  • Yes. We provide SCORM friendly assets and can host if needed.

  • Yes. We bake policy into content and reinforce controls with job aids and reviews.

  • Yes. We can adapt examples, terms, and schedules for each region or business unit.

Ready To Accelerate Adoption

Schedule a change and training scoping call
Download the Enablement overview
Request an executive briefing