AI-powered problem solving for the real world
We help leaders build smarter, faster, more adaptive organizations powered by context-driven AI and human centered design.
AI-Powered Problem Solving
Why this works
Context-Driven
Reimagining your workflows with context-driven AI is how we’re building the future of work.
Human-AI by Design
We don’t just use AI; we architect it to work with people and to serve your unique needs.
Proof in Action
Review use cases to understand the real-world impact of our solution.
Meet Our Leadership Team
-
Chris Lutz
Chief Executive Officer
Chris Lutz is a senior enterprise Agile transformation leader with over 40 years of experience managing and leading large-scale initiatives across financial services, healthcare, and technology sectors. His background in project management dates back to 2001, and over the past 12 years, he has become a key figure in driving enterprise agility across Fortune 500 organizations.
Chris has successfully led Agile transformations at Wells Fargo, Bank of America, TD Bank, Cigna, American Express, and TIAA, working across portfolios to modernize delivery, increase business agility, and enable digital innovation. He has coached over 100 Agile teams and delivered measurable results including a 40% improvement in organizational agility, 75% velocity increases, and the successful rollout of Agile Maturity Models across entire enterprises.
As a strategist and solution architect, Chris designed and implemented a project portfolio management SaaS platform, helping organizations align initiatives with business value, enhance prioritization, and increase executive visibility across large programs.
With deep expertise in SAFe, Scrum, Kanban, Lean, and Agile Portfolio Management, Chris specializes in standing up Agile Release Trains, embedding Lean governance models, and scaling agility across global teams. His leadership spans digital banking transformations, cloud migration programs, and enterprise Agile operating model rollouts.
He holds certifications including SAFe Program Consultant (SPC), Release Train Engineer (RTE), PMP, ICP-ACC, and Certified Artificial Intelligence Professional (CAIP). Known for his ability to coach at all levels—from teams to C-suite—Chris is a trusted advisor for enterprises undergoing Agile and digital transformation at scale. -
Robert Wallace
CTO, Chief Integration Officer
Robert Wallace is a senior transformation leader with over 30 years in technology strategy and operations, and the last 15 years dedicated to agile and cloud transformations and the last six years dedicated to integrating AI across enterprises, government agencies, and consulting practices.
He has guided C-suites and executive teams through large-scale digital modernization, embedding AI into product development, customer experience platforms, service delivery models, and innovation labs.
Robert’s work includes AI-driven transformation initiatives for public sector modernization, national innovation labs, cloud strategies for Fortune 500 enterprises, and large-scale agile adoption across global organizations. He has designed AI-powered tools to improve citizen services, implemented enterprise AI solutions to streamline operations, and developed innovation frameworks that fuse AI, design thinking, and agile delivery.
He is a Wharton-trained CTO with an MIT Sloan master’s in Design Thinking, and holds certifications including SAFe Program Consultant, PMP, and Six Sigma Master Black Belt. A sought-after speaker, he delivers insights on enterprise agility, AI adoption, and the future of work.
-
Raymond Cheong
Chief Operations Officer
“Every outcome or circumstance is a gift and opportunity.”
Guided by this belief, Raymond Cheong has spent over 30 years helping people and organizations turn challenges into breakthroughs.
Enterprise Agile Coach and Transformation Leader, he previously served in a senior role at American Express, where he spearheaded enterprise Agile and DevOps initiatives and championed inclusive leadership development.
He is a Co-Founder and Managing Partner at Synergies4, a pioneering consultancy where he blends Agile Thinking, Generative AI, and Positive Intelligence to equip leaders, teams, and organizations for the future of work.
Certified in Generative AI by IBM and Fractal, Raymond helps organizations embrace AI-infused Agile transformation responsibly—infusing strategy with creativity and human-centered leadership.
As a PQ Coach with Positive Intelligence, he empowers individuals and teams to strengthen mental fitness, overcome inner saboteurs, and thrive authentically in a rapidly evolving world.
Professional Credentials include ICAgile Certified Coach & Instructor in Agile Leadership, Agile People Trainer, SPC 6.0, PMP, PMI-ACP, CSP, and Kanban Management Professional (KMP).
A globally recognized speaker and advisor, Raymond often reminds audiences that “the future is already here. It’s just not very evenly distributed.” His mission: to make that future of AI-powered agility more accessible—elevating performance, well-being, and human connection across organizations.
Our Leadership Team Has Worked With These Clients
Our Leadership Philosophy
Lead with evidence. Growth with empathy. Deliver what matters.
At Synergies4, leadership isn’t about bigger decks or louder slogans. It’s about how decisions get made, how people are treated, and how quickly we learn.
For us, that looks like:
Customer value first, always. Every initiative starts with a real customer problem and a clear definition of success.
AI and Lean in sync. We weave AI into lean, agile ways of working so teams improve flow and quality instead of adding noise.
Safe to experiment, accountable to results. Governance, data ethics, and risk are built into our operating model so leaders can scale AI with confidence.
Teams own outcomes, not rituals. Ceremonies only matter if they help people focus on learning, impact, and better decisions.
A short list of metrics that matter. We care about lead time, quality, predictability, and adoption—and we help leaders make those visible and improvable.
Earn Trust. Verify Outcomes.
How Synergies4 puts this into practice with your organization
When we partner with you, “Earn trust. Verify outcomes.” shows up as a way of working, not a tagline:
Co-design the value and evidence map. We start by mapping your customer journeys, key pain points, and the signals that prove value so every AI initiative has a clear “why.”
Co-build an AI–Lean operating model. Together we define how ideas flow from hypothesis → experiment → scaled solution, with clear roles for business, tech, and data teams.
Run outcome-based experiment pods. We stand up small, cross-functional AI pods focused on specific metrics (like lead time, NPS, or cycle time) and review results with you every 2–4 weeks.
Embed governance into real work. Responsible AI guardrails, decision logs, and risk reviews live inside your tools and rituals—not in a separate compliance binder.
Make performance visible. We help you create simple, shared scorecards so leaders and employees can see improvements in lead time, quality, predictability, and adoption at a glance.
Built for the Real World of AI and Agility
Our Mission
Our mission is to make enterprise AI adoption real, human-centered, and scalable.
We do this by blending AI strategy, agile transformation, and hands-on enablement into tailored solutions that work in your context, not someone else’s blueprint.
Through our AI-Infused Transformation Pods, training programs, and strategic consulting, we help your teams unlock measurable business value from AI, safely, sustainably, and at speed.
Join the Movement
We are Not a Vendor — We are Your Strategic AI Partner
We are here to shift the AI conversation from tools to transformation. From pilots to performance. From fear to fluency.
If you are ready to lead your industry with contextually-driven, AI-powered agility, we’re ready to partner with you.
Our Vision
A Smarter, More Adaptable Enterprise Ecosystem
We see a future where every organization is equipped to adapt, learn, and lead through AI.
A future where context-driven AI isn’t bolted on, it’s built in.
Where transformation isn’t a one-time project, it’s a capability.
And where innovation comes from within, not outside.
AI designed for your context, not generic models
Transformation powered by in-house teams, not black-box vendors
Agile meets AI, delivering speed and alignment
Ecosystems that scale with partners, not just headcount
95%
of our clients deploy AI internally within 90 days
